Our Privacy Policy, Terms & Conditions
How Port Ridglea East HOA Protects Your Data
We, at The Port Ridglea East Homeowners Association, are committed to our users’ rights to privacy. We strive to share transparently all aspects of how this website works in regards to privacy, terms, and personal data, and we are in full support of efforts to ensure your protection online.
The following is a collection of information and resources to help answer any questions you have about your personally identifiable information and our general data policies. We’re grateful for your interest in our business!
Your privacy is important to us. It is the policy of the Port Ridglea East Homeowners Association (PRE-HOA) to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://prehoa.com, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of March 4, 2026
Last updated: March 4, 2026Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our community services, portals, or communications.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our website and digital services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.
Personal Information
We may ask for personal information—for example, when you submit a maintenance request, pay dues, or contact the board—which may include:Name
Email
Phone/mobile number
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our community services to you.Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:Use a mobile device or web browser to access our content.
Contact us via email, social media, or on any similar technologies.
When you mention PRE-HOA on social media.
We may collect, hold, use, and disclose information for the following purposes:
To provide you with our platform’s core features (like the community calendar).
To deliver HOA-related services or notices to you.
To contact and communicate with you regarding neighborhood updates.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure. You are responsible for selecting any password and its overall security strength.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, such as maintaining resident records for the duration of your residency or addressing specific inquiries. If your personal information is no longer required, we will delete it or make it anonymous.Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.Disclosure of Personal Information to Third Parties
We may disclose personal information to:Third-party service providers (IT services, data storage, hosting, or payment systems like those used for dues).
Our employees, contractors, and board members.
Courts, tribunals, or regulatory authorities as required by law.
Third parties we currently use include Google Analytics.
Your Rights and Controlling Your Personal Information
Choice: You do not have to provide personal information, though it may affect your use of certain member-only features on the website.Access & Correction: You may request details of the personal information we hold about you or ask us to correct any inaccurate information.
Opt-out: You may opt out of receiving non-essential communications at any time by using the “unsubscribe” link in emails or visiting https://prehoa.com.
Use of Cookies
We use “cookies” to help us understand how you use our site and to remember your preferences (like login details for the resident portal). Please refer to our Cookie Policy for more information.Business Transfers
In the unlikely event that the association’s management is transferred or the HOA assets are acquired, resident data would be among the assets transferred to the succeeding entity.Limits of Our Policy
Our website may link to external sites (like local utility providers or Lake Granbury news) that are not operated by us. We cannot accept responsibility or liability for their respective privacy practices.Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our association processes or regulatory changes. Any changes will be posted here at the same link.Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:PRE Board President
https://prehoa.com/Terms of Service
These Terms of Service govern your use of the website located at https://prehoa.com and any related services provided by the Port Ridglea East Homeowners Association (PRE-HOA).
By accessing our website, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these terms, you are prohibited from using or accessing this website or using any other services provided by PRE-HOA.
We reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes will take effect immediately from the date of publication.
These Terms of Service were last updated on March 4, 2026.
Limitations of Use
By using this website, you warrant on behalf of yourself, your guests, and other parties you represent that you will not:- Modify, copy, or reverse engineer any materials or software contained on this website.
- Remove any copyright or proprietary notations from the site materials.
- Transfer the materials to another person or “mirror” the materials on any other server.
- Knowingly use this website in a way that abuses or disrupts our community networks or any other service PRE-HOA provides.
- Use this website to transmit or publish any harassing, indecent, obscene, or unlawful material.
- Use the site in violation of any applicable laws or regulations.
- Use the website to send unauthorized advertising or spam.
- Harvest or collect user data (such as neighbor contact info) without explicit consent.
- Infringe upon the privacy or intellectual property rights of third parties.
Intellectual Property
The intellectual property in the materials contained in this website is owned by or licensed to PRE-HOA and is protected by applicable copyright and trademark law. We grant our residents permission to download one copy of the materials (such as HOA bylaws or meeting minutes) for personal, non-commercial transitory use.This is a grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by PRE-HOA at any time.
SMS/MMS Communications
PRE-HOA may send SMS and/or MMS communications for conversational purposes or urgent community updates (such as water shut-offs or gate issues), but only with the prior express consent of the recipient.Consent to Communications
When you opt-in to receive SMS/MMS communications from PRE-HOA, you expressly consent to us sending you messages for the purposes described above. While we do not charge fees for these messages, standard message and data rates from your mobile carrier may apply.Opting Out
To opt out of SMS communications at any time, reply with “STOP” or “UNSUBSCRIBE” to any message we send you. There may be a short delay while we process your request. For assistance, please contact Sheryl Wilson at https://prehoa.com/.Liability & Accuracy
Our website and the materials on it are provided on an ‘as is’ basis. To the extent permitted by law, PRE-HOA makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties of merchantability or fitness for a particular purpose.The materials appearing on our website are for general information purposes only. While we strive for accuracy, PRE-HOA does not warrant that the materials on this website are comprehensive, accurate, or represent the likely results of their use.
Links
PRE-HOA has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link (such as to local Lake Granbury attractions) does not imply endorsement by PRE-HOA. Use of any linked site is at your own risk.Cookie Policy
Effective Date: March 4, 2026
We use cookies to help improve your experience on our website at https://prehoa.com and its subdomains. This cookie policy is part of the Port Ridglea East Homeowners Association (PRE-HOA) privacy policy. It covers the use of cookies between your device and our site.
We also provide basic information on third-party services we may use (such as Google Analytics or community portal tools), who may also use cookies as part of their service. This policy does not cover their cookies.
If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://prehoa.com. In such a case, we may be unable to provide you with some of your desired content and services, such as staying logged into the resident portal.
What is a Cookie?
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.First-party cookies: These are set by PRE-HOA and typically only track your activity on our specific site (like remembering your login for the neighborhood directory).
Third-party cookies: These are set by other companies (like Google) to track usage or provide integrated features.
How Can You Control Our Website’s Use of Cookies?
You have the right to decide whether to accept or reject cookies on our website. You can manage your preferences through our Cookie Consent Manager, which allows you to select specific categories of cookies. Please note that “essential” cookies cannot be rejected as they are strictly necessary for the website to function (like ensuring our site stays secure).You can also manage cookie preferences through your web browser settings. Each browser is a bit different, so check your “Help” section for instructions. If you choose to disable cookies, you can still use the website, but some features might not work as intended.
How Often Will We Update This Cookie Policy?
We may update this policy from time to time to reflect changes in the technology we use or for legal and regulatory reasons. Each time you use our website, the current version of the Cookie Policy will apply. We recommend checking the date at the top of this document occasionally to stay informed.Where Can You Obtain Further Information?
For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:Webmaster
https://prehoa.com/Acceptable Use Policy
This acceptable use policy covers the website, resident portal, and digital communication tools (collectively referred to as our “Digital Services”) provided by the Port Ridglea East Homeowners Association (PRE-HOA). It’s designed to protect our residents, the association, and the broader internet community from unethical, irresponsible, and illegal activity.
PRE-HOA users found engaging in activities prohibited by this policy may face suspension of website access or portal account termination. In extreme cases, we may be legally obliged to report such activities to the relevant authorities.
This policy was last reviewed on March 4, 2026.
Fair Use
We provide our digital facilities with the assumption that your use will be “standard community use.” If your use is considered excessive (such as using the portal for high-volume data hosting), access may be restricted.We are firmly opposed to all forms of abuse, discrimination, and rights infringement. We expect all residents and users to engage with our Digital Services with the intent to maintain a helpful and respectful neighborhood environment.
User Accountability
We regard our residents and registered users as responsible for their own actions, as well as for the actions of anyone using the Digital Services with their permission (such as family members or guests). This responsibility also applies to unauthorized use resulting from a failure to secure your own account (e.g., using a weak password).If a user violates this policy, we reserve the right to take remedial or preventative action, including the immediate termination of access to the resident portal, without notice.
Prohibited Activity
Copyright Infringement & Unauthorized Material
Our Digital Services must not be used to transmit or store material in violation of any law. This includes:Using images, documents, or software without proper authorization.
Posting material that is obscene, defamatory, or constitutes an illegal threat.
Residents are solely responsible for any content they upload (such as posts in a community forum or photos in a gallery).
Spam & Unauthorized Messaging
Our Digital Services must not be used to send unsolicited bulk messages (spam). Specifically:You may not use the community directory or resident contact information for commercial solicitation or marketing.
You may not harvest email addresses or phone numbers from our portal to create external messaging lists.
Any community-wide messaging must be “confirmed opt-in” and related specifically to HOA business.
Unethical, Exploitative, & Malicious Activity
Our Digital Services must not be used for:Hacking: Attempting to gain unauthorized access to other resident accounts or restricted administrative areas of the site.
Malicious Code: Intentionally introducing viruses, worms, or other harmful software.
Harassment: Engaging in activities designed to threaten or abuse others. Our definition of harassment includes, but is not limited to, hate speech, advocacy of racial or ethnic intolerance, and any activity intended to discriminate against any group or individual.
Fraud: Attempting to obtain services or avoid HOA-related payments through digital manipulation.
Privacy Violations: Any act that violates the privacy of another resident.
Unauthorized Use of Association Property
We prohibit the impersonation of PRE-HOA, its Board of Directors, or its staff. You may not represent a false business relationship with the association or use the PRE-HOA brand for the purpose of gaining trust or patronage fraudulently.About This Policy
This policy outlines a non-exclusive list of activities we deem unacceptable. We reserve the right to modify this policy at any time by publishing the revised version on https://prehoa.com. Changes become effective immediately upon publication.